Contact Us
Bangkok Bike Tours is an email-only site. No phone line, chat window or booking engine sits behind this page, so the quickest way to reach an actual person is the mailbox at info@bangkokbiketours.org.
What To Write About
The mailbox is read for three things in particular. First, price or fact errors: if a tour card shows a price, a duration or a review count that disagrees with the booking page, send the details. Second, tours that no longer run: operators retire their rides, and a card that leads to a dead booking page is worth fixing quickly. Third, press or partnership questions.
Whatever the topic, include the tour name exactly as shown on the card, what you expected and what you saw instead, and a return address for the reply.
What The Site Cannot Do
This site compares tours. It does not operate them, sell them or hold any booking records, so there is a hard limit to what a message here can achieve.
- It cannot change, cancel or move a booking.
- It cannot issue refunds or check the state of a payment.
- It cannot confirm a start time, a meeting point or a group size.
- It cannot pass a message to a guide or operator.
Where To Take Booking Problems
Anything connected to money, timing or attendance belongs with the platform where you paid. Open the confirmation email, find the booking reference and use the platform's own help section or contact form. The guide or operator contact details, where provided, appear on the booking page itself. Copy the reference into any message, because support staff resolve most issues faster with it than without.
The Address
Write to info@bangkokbiketours.org. Please do not send payment details, ID copies or booking confirmations. The mailbox has no use for them, they cannot be forwarded to anyone who can act on them, and keeping sensitive documents out of email is the safer habit anyway. A short plain description of the problem is enough.